Privacy and Cookies Policy

Welcome to Sahana Catamaran. Your privacy and trust are important to us. This Privacy and Cookies Policy outlines how we collect, use, and protect your information when you use our website and services. By accessing or using our website, you agree to this policy.

1. Information We Collect

We collect and process the following types of personal data:

Contact Information: Including your name and email address, provided when you make inquiries or bookings.
Payment Details: Used for secure booking transactions via third-party payment providers.
Technical Data: Such as your IP address, browser type, and usage patterns, collected via cookies and analytics tools.

2. How We Use Your Information

Your personal data is used for the following purposes:

To process bookings and deliver our services.
To communicate with you regarding your inquiries, bookings, or updates.
To improve our website functionality and user experience through analytics.
To comply with legal obligations or protect our legitimate business interests.

3. Cookies and Similar Technologies

We use cookies to enhance your browsing experience and improve our services. Cookies are small files stored on your device that help us remember your preferences and analyze website usage.

3.1 Types of Cookies We Use

Essential Cookies: Necessary for the operation of our website.
Performance Cookies: Analyze user behavior to improve website functionality.
Preference Cookies: Remember your language and other settings.
Advertising Cookies: Deliver relevant advertisements based on your interests.

3.2 Managing Cookies

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our website. For more information on managing cookies, refer to your browser’s help section:

4. Sharing Your Information

We do not sell or share your personal data with third parties, except as necessary for:

Processing payments through secure providers.
Complying with legal or regulatory requirements.
Protecting the rights, safety, or property of Sahana Catamaran and its users.

5. Data Retention

Your personal data is retained only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once this period expires, your data will be securely deleted or anonymized.

6. Your Rights

You have the following rights regarding your personal data:

Access: Request a copy of the data we hold about you.
Correction: Update or correct inaccuracies in your data.
Deletion: Request that we delete your personal data, subject to legal obligations.
Restriction: Limit processing under specific circumstances.
Data Portability: Receive your data in a machine-readable format.

7. Security Measures

We implement strict security measures to protect your data from unauthorized access, alteration, or disclosure. This includes encrypted communications and secure servers.

8. Changes to This Policy

We may update this Privacy and Cookies Policy periodically to reflect changes in our practices or legal requirements. Any updates will be posted on this page with an updated revision date.

9. Contact Us

If you have any questions about this policy or wish to exercise your rights, please contact us:

Email: info@sahanacatamaran.com

Website: sahanacatamaran.com